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+447451288550
Definitions
“We” / “Us”: Refers to Sainti Source, registered at [insert address].
“Goods”: Refers to the products (including any part or instalment) that you agree to purchase from us.
“You”: Refers to the individual or entity purchasing Goods from us.
“Writing”: Includes email, fax, or similar forms of written communication.
Background
These terms apply to all contracts between you and Sainti Source, excluding any other terms.
Orders are only binding once accepted by us in writing.
Any changes to these terms require written confirmation from us.
Orders and Specification
You are responsible for ensuring the details of your order are accurate.
We reserve the right to substitute alternative products if reasonable and necessary.
We may adjust product specifications to meet legal, safety, or EU standards, provided this does not materially affect product quality or purpose.
Orders cannot be canceled without written consent from us; cancellations may incur costs.
Payment
Prices are as listed in our current price list, excluding VAT and delivery charges.
We reserve the right to adjust prices prior to delivery to reflect factors beyond our control.
We may invoice once goods are dispatched; payment is due within 30 days of the invoice date.
If payment is not received, we may:
Cancel the contract or pause deliveries.
Demand immediate payment on all outstanding invoices.
Allocate payments as we deem fit.
Charge daily interest at 8% above the Bank of England base rate (or statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998).
Delivery
Delivery occurs when goods leave our warehouse.
You are responsible for ensuring adequate arrangements are in place for prompt and safe unloading.
If delivery is delayed due to your instructions or failure to accept, we may:
Store the goods and charge reasonable storage costs.
Resell the goods and charge you for any shortfall.
We are not liable for late deliveries; delivery time is not guaranteed.
Instalment deliveries are treated as separate contracts; failure on one does not affect the others.
Our liability for delivery failure is limited to the excess cost of replacement goods.
Ownership and Risk
Risk passes to you upon delivery.
Ownership remains with us until full payment is received for all goods supplied.
Until ownership transfers:
You hold goods as our agent and must keep them separate, insured, and properly identified.
You may resell or use the goods in the ordinary course of business but must account to us for proceeds and keep them separate from other funds.
We may request the return of goods at any time; if you do not comply, we may enter your premises to reclaim them.
You may not pledge or use goods as security. If you do, all amounts owed to us become immediately due.
Warranties
We use all reasonable efforts to ensure that product descriptions match the goods supplied.
We strive to ensure that all goods correspond with their descriptions.
You may not reject goods over minor discrepancies that are insignificant in relation to the product’s nature or intended use. A defect in part of the goods does not entitle you to reject the entire order.
We ask that you inspect all goods upon delivery. If you notice any defect in quality or condition, you must notify us within 7 days of delivery, or within a reasonable time if the defect was not immediately apparent. Failure to do so means:
We have no liability for the defect,
You cannot reject the goods, and
You remain responsible for full payment.
If a defect is reported in time, we may, at our sole discretion:
Replace the goods free of charge, or
Refund the price (or part of it), with no further liability.
Except for death or personal injury caused by our negligence, our total liability for any loss, damage, or claim (including under contract, tort, or common law) related to the supply, use, or resale of goods is limited to the price paid for the goods.
Unless expressly stated, we exclude all warranties, conditions, and terms implied by statute or common law to the fullest extent permitted by law.
For consumers:
Your statutory rights remain unaffected.
Force Majeure
We are not liable for any delay or failure to fulfill our obligations if caused by circumstances beyond our reasonable control, including (but not limited to) strikes, lockouts, trade disputes, or shortages of raw materials, labor, fuel, parts, or equipment.
Insolvency
This clause applies if you:
Enter into a voluntary arrangement with creditors, go into administration, bankruptcy, or liquidation.
Have a receiver appointed over any property or assets.
Cease or threaten to cease trading.
Show signs of financial difficulty that reasonably lead us to believe insolvency is imminent.
In these cases, we may, without prejudice to other rights, cancel the contract or suspend deliveries without liability, and any unpaid amounts will become immediately due and payable, regardless of prior payment terms.
General
Notices must be in writing and sent to the registered office or main business address (or another address you provide).
Our waiver of a breach does not count as a waiver of future breaches.
If any provision is deemed invalid or unenforceable, it does not affect the validity of the remaining terms.
We may assign or subcontract any of our rights or duties; this agreement is personal to you.
Any variation or cancellation of the contract does not require the consent of third parties.
These conditions are governed by English law, and you agree to submit to the jurisdiction of the English Courts.
Product Disclosure
Please note that some products may differ slightly from the images or specifications shown on our website. These changes reflect our ongoing commitment to balancing quality and cost-effectiveness. If you have any questions or concerns, please contact us—we’re happy to assist.